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IEX Workforce
Management System Produces Substantial Performance Improvements
for Leading Contact Center Outsourcer SITEL
IEX and
Symmetrics Sign Reseller Agreement for Workforce Management
Reporting
IEX and
Keynomics Announce Partnership for Web-Based Agent Development
Aspect
Communications Announces General Availability Of Aspect Customer
Self-Service 7.1
IEX Releases
TotalView Workforce Management
Version 3.9
Aspect
Communications and Tuvox Enable
Rapid Contact Center Deployment of Speech-Enabled Voice Self-Service
Envision
Announces Second Quarter Results
Concerto
Software and Aspect Communications To Combine
Teleopti
joins the Nortel Select Product Program in EMEA
Witness
Systems Completes Acquisition of U.K. Reseller, Optimis Group
Limited
GMT Wins
Contract with Amegy Bank to Provide Workforce Management Software
Witness
Systems Releases Enhanced Workforce Management Solution
The WorkForce
Management Group, Inc Launches New Web Site
Envision
Names Tom Dillard as Executive Sales Director
Witness
Systems Reports Record First Quarter Results
ISC, Inc.
Increases Customer Service Capabilities for BellSouth
GMT Relocates
European Headquarters to Support Growing Workforce Management
Market
Pipkins
To Participate In Frost & Sullivan’s Executive Summit
Customer Contact 2005 Set For April
Workforce
Management Leader Aspect Communications Enables Customers
to Increase Workforce Productivity with Aspect eWorkforce
Management v6.3
Calea Significantly
Reduces Labor Costs with GMT Workforce Management Solutions
Envision
Announces Record Revenues for Second Half of 2004
Witness
Systems Announces Record Results in 2004
Aspect
Communications Reports Fourth Quarter and Fiscal Year 2004
Financial Results
Witness
Systems Completes Acquisition of Blue Pumpkin
WFMG names
Joe Mathews as Senior Business Consultant
Pipkins
Vantage Point Adds New Pop-Up Message Tools To Help Call Centers
Maintain Service Levels
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